We offer credit card, debit card, and cash on delivery options. You can shop securely with all credit cards (Visa, MasterCard, American Express).

Yes, we offer up to 9 installments with a credit card. You can see the available installment options according to your bank on the payment page.

All your payments are protected by the 3D Secure security system. Your credit card information is transmitted to the bank in an encrypted form and is not stored in our system.

No, the cash on delivery option is completely free. You can pay either in cash or by credit card.

Yes, you can pay by bank transfer/EFT. After placing an order, our account information will be sent to you by email. Your order will be shipped after your payment is confirmed.

Your orders are delivered to your address within 3-5 business days. Shipping is free for orders over 750 TL.

After your order is shipped, the tracking number is sent to you by email. With this number, you can track the delivery status on the website of the cargo company.

Currently, we only deliver within Turkey. You can contact our customer service to get information about our international shipping plans.

You can return the product within 14 days after receiving it. The product you want to return must be labeled, unused, and in its original packaging.

No, the return shipping fee is covered by us. To start the return process, you can use the "Create Return Request" button from your account.

Yes, for size or color changes, you can request a return and create an exchange request. For the exchange process, the product is returned first, then a new product order is created.

Yes, membership is completely free. As a member, you can benefit from special campaigns and discounts, and track your order history.

By clicking the "Forgot Password" link on the login page, you can send a password reset link to your email address.

To delete your account, you need to contact our customer service. Your account deletion request will be processed within 7 business days.

You can wipe your furniture with a clean and damp cloth. Avoid using aggressive chemical cleaners. We recommend using special leather cleaners for leather products.

All our products are covered by a 2-year legal warranty. Problems arising from production defects are corrected free of charge within the scope of the warranty. The warranty certificate is delivered with the product.

Keep your wooden furniture away from direct sunlight and heat sources. You can maintain its brightness by using wood polish regularly. Do not place water and hot objects directly on the surface.

You can reach us at 0850 123 45 67 between 09:00-18:00 on weekdays. You can also send an email to info@mianka.com.tr or connect to our live support line on our website.

Yes, we have a showroom store in Maslak, Istanbul. You can make an appointment to see our products on-site and receive decoration consultancy. You can find the address and working hours on our contact page.

We have wholesale and special project services for hotel, restaurant, and office projects. To contact our corporate sales team, you can send an email to kurumsal@mianka.com.tr.